Delivery

FREE DELIVERY IN THE UK ON ORDERS OF £15 & OVER

Free delivery on orders of £15 & over within the UK. For orders under £15 a delivery charge of £2.50 will be applied.  Delivery will be made by Evolution Eyewear Ltd (EEL) for delivery to the place specified by the customer. EEL will use Royal Mail Tracked 48 postal service for delivery – in 95% of cases delivery will be made within 2 days. Customers have the option to pay a charge of £3.50 if they opt to use the Tracked 24 service in which case delivery (in 95% of cases), will be made the next working day.

For non-UK customers EEL uses the Royal Mail ‘International Signed For’ service. Delivery charges will be applied at checkout as follows:

Europe – £8.50 / Rest of the World – £10.50

Royal Mail – Coronavirus update

Royal Mail will no longer guarantee deliveries by 1pm the next working day for items posted from Tuesday 31 March 2020 onwards. Royal Mail guaranteed delivery for Special Delivery Guaranteed by 1.00pm will change to by 9.00pm. Resource implications of the continuing advice regarding coronavirus means Royal Mail may not be able to meet the promise of guaranteed next day delivery in all locations at all times.

Next Day Delivery

For UK customers requiring urgent delivery we are able to offer a next day delivery for an additional charge of £7.50. Orders placed by 3pm (weekdays) will be sent out the same day for delivery the next day – please note that if you opt for this service an order received after 3pm will be despatched the next working day. For example, an order received up to 3pm on a Monday will be sent out the same day for delivery on Tuesday; an order received after 3pm on Monday may be despatched on Tuesday for delivery on Wednesday. Saturday delivery (for orders placed on a Friday by 2pm) is available but the charge is £10.50. For next day delivery choose this option when checking out.

International Delivery

For non-UK customers EEL uses the Royal Mail ‘International Signed For’ service. Delivery charges will be applied at checkout as follows:

Europe – £8.50 / Rest of the World – £10.50

All products will be despatched within 2 working days of the order being placed. EEL aims to despatch the same (working) day.

In the event that EEL is unable to despatch the order within 2 working days, EEL will contact the customer to advise of the situation and the customer can either cancel the order or agree a later delivery date.

Christmas and New Year Delivery Information

We will do our very best to ensure you receive your order before Christmas.  We use Royal Mail to despatch our orders and they give the following guidelines:

Royal Mail Tracked 48 – please place your order before 2.00pm on Monday 21 December 2020.

Royal Mail Tracked 24 – please place your order before 2.00pm on Tuesday 22 December 2020.

Next Day (Royal Mail Special Delivery Guaranteed) – please place your order before 2.00pm on Wednesday 23 December 2020.

International Delivery

For International delivery please place your order before 2pm by:

  • Friday 4 December – Australia and New Zealand
  • Wednesday 9 December – Africa, Asia, Caribbean, Central and South America, Far and Middle East
  • Thursday 10 December – Canada, Cyprus and Malta
  • Friday 11 December – Greece, Eastern Europe (except Czech Republic, Poland and Slovakia) and Turkey
  • Saturday 12 December – Czech Republic, Finland, Italy, Poland, Sweden, USA
  • Wednesday 16 December – Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
  • Friday 18 December – Belgium, France, Ireland, Luxembourg

Our offices will be closed Thursday 24 December 2020 until Wednesday 30 December 2020 – no orders will be despatched during this time.

Orders placed Wednesday 23 December 2020 (after 2pm) will be processed on Wednesday 30 December 2020.

Our offices will also be closed Thursday 31 December 2020 and Friday 1 January 2021 – no orders will be despatched.

Orders placed between Wednesday 30 December 2020 (after 2pm) and Monday 4 January 2021 will be processed on Monday 4 January 2021.